BigCommerce to CRM API Integration
We developed a middleware API for JAC Vapour to connect their BigCommerce website to Ometria CRM (AI-powered customer insight and cross-channel marketing)
The API development included:
- Using BigCommerce’s API suite (Catalog, Customers & Order API’s)
- Store data connects to Ometria’s data API, utilising the push API to pass:
- Contact – New & Updates
- Orders – New & Updates
- Products – Full Refresh & Updates
- We also use Ometria’s ‘Fetch list of Profiles’ to intermittently retrieve profile updates (unsubscribes/profiles changes) to update BigCommerce.
- Historical data has been pulled first in bulk. (using a staging Ometria account to test, then moved to live Ometria account)
- Implemented the Ometria javascript interaction tracking API to track page views and interaction events.
With over half a million orders to transfer from BigCommerce to Ometria it was a huge volume of data that took 7 days to process!
QueueTech
QueueTech
Prototype software development for a queue management system.
We have recently used Impact Technology to develop a bespoke software programme from scratch and found them to be incredibly accommodating and they had a real grasp of what we were attempting to achieve. From enquiry right through to post-completion we found Impact Technology were always willing to assist and clearly valued customer satisfaction and the end-product was exactly what we were looking to achieve. I would highly recommend their services accordingly.
Gokhan Hassan, Managing Director