BigCommerce to CRM API Integration
We developed a middleware API for JAC Vapour to connect their BigCommerce website to Ometria CRM (AI-powered customer insight and cross-channel marketing)
The API development included:
- Using BigCommerce’s API suite (Catalog, Customers & Order API’s)
- Store data connects to Ometria’s data API, utilising the push API to pass:
- Contact – New & Updates
- Orders – New & Updates
- Products – Full Refresh & Updates
- We also use Ometria’s ‘Fetch list of Profiles’ to intermittently retrieve profile updates (unsubscribes/profiles changes) to update BigCommerce.
- Historical data has been pulled first in bulk. (using a staging Ometria account to test, then moved to live Ometria account)
- Implemented the Ometria javascript interaction tracking API to track page views and interaction events.
With over half a million orders to transfer from BigCommerce to Ometria it was a huge volume of data that took 7 days to process!
Palacio Consulting Ltd
Palacio Consulting Ltd
I have worked with Impact Technology for a number of years now on at least 3 of my projects. I have found them to be very professional with great attention to detail, enhancing the brief with their technical knowhow & experience. I have found them to be very focussed to the customer's needs and can recommend the Impact Team to deliver your project.
Mark Palacio, Managing Director