Scan On Demand Development for Sesame Financial Services Network
Sesame provides back office services for over 7,000 Independent Financial Advisors (IFA). They offer credit checking, financial products, services, insurance and complaints handling. In 2006 Sesame sold over £23billion worth of mortgages through their IFAs and provided document storage facilities for paper records such as application forms, letters and general correspondence – representing over 25 million sheets of paper.
We developed a highly secure web based system that allowed records to be indexed, searched and scanned and the images accessed on-line within 8 hours. This saved the complaints department from trawling through 80,000 boxes of documents, which they needed to access to process claims, and enabled them to hit their targets by processing their claims within the agreed timescale. This has saved Sesame many £Millions of pounds a year.
No.1 ecommerce website - Andrew Strain
No.1 Traveller
www.no1traveller.com
Ecommerce website serving 6 major UK Airports.
We contracted Impact to help us develop an ecommerce website offering executive lounge services at Heathrow, Gatwick & Stansted. Impact assisted in writing the functional specification and developed the ecommerce store from scratch. Over time we have enhanced the website to now take bookings for everything from lounge access to limousine hire, and airside bedrooms to spa services. This website queries real-time availability using web API's and pushes bookings through to the relevant airport lounges, plus distributes messaging to all appropriate services eg concierge, beauty therapists etc. There are also affiliate tracking systems and dynamic discount code features.
This project has involved some complex problem solving and development and we have always found Andy more than capable of delivering a solution that has met our needs, timeline and budget.
I have always found Impact to be prompt in communications, available to discuss any ideas or issues that we’ve had, and they have often gone the extra mile by making changes to our website and epos systems in the early hours of the morning so as to minimise disruption to our executive lounges.
Andrew Strain
Director of Digital