The business requirement
Graff Jewellery needed an in-store stock locator so retail staff could search diamonds held across its worldwide outlets and request a transfer from another store.
Development and integration
The desktop application supported searches by weight, cut, clarity, colour and setting. This is a practical example of bespoke retail software making distributed inventory useful at the point of customer service.
Planning a related project? Explore our bespoke software development services, browse more customer projects or discuss your requirements with Impact.
Original project detail
Instore stock location tool
Enabling staff to locate the right diamond within Graff's many retail outlets across the world. Diamonds can be searched for across worldwide retail outlets using many variables such as: weight, cut, clarity, colour, setting etc.
Once the right diamond is located, staff can request it and have it shipped to the nearest store to the customer.
